Contact information
At MorningPour, we believe that exceptional customer service is just as important as exceptional products. Whether you're shopping for premium glass mugs, elegant tumblers, or everyday drinkware, we're committed to providing friendly, reliable, and professional support throughout your entire shopping experience.
This Contact Information page explains how to reach our team and what you can expect when contacting us.
Our Company
MorningPour
Founded in 2022, MorningPour is dedicated to offering beautifully designed glass drinkware that combines timeless style, everyday functionality, and premium craftsmanship.
From elegant coffee mugs to durable borosilicate tumblers, our goal is to help customers enjoy every sip with products made for modern living.
Business Information
Business Name
MorningPour
Website
Business Address
1954 Ch. Dumfries
Mont-Royal, QC H3P 2R9
Canada
Customer Support
If you have questions about our products or your order, our customer support specialists are here to help.
We can assist with:
- Product recommendations
- Order status
- Shipping updates
- Tracking assistance
- Returns
- Refunds
- Damaged products
- Payment questions
- General inquiries
We strive to respond to every customer with professionalism and care.
Email Support
Email Address
Email is the fastest and most efficient way to reach us.
To help us assist you quickly, please include:
- Full Name
- Order Number (if applicable)
- Email used during checkout
- Description of your request
- Photos (if reporting product damage)
Providing complete information helps reduce response times and allows our team to resolve your inquiry more efficiently.
Phone Support
Customer Service Phone
(519) 555-0151
If we're unable to answer immediately, please leave a voicemail with your name, phone number, and order number. We'll return your call as soon as possible during business hours.
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
Saturday
10:00 AM – 4:00 PM (EST)
Sunday
Closed
Customer inquiries received outside business hours will be answered on the next business day.
Shipping Assistance
Need help locating your package?
Please contact us with:
- Order Number
- Full Name
- Shipping Address
Our team will gladly review your shipment status and provide the latest available tracking information.
MorningPour proudly offers:
- Free Worldwide Shipping
- Estimated Delivery: 7–10 Business Days
Returns & Refunds
If you're not completely satisfied with your purchase, we're here to help.
MorningPour proudly offers:
- Free Returns
- Free Refunds
- 30-Day Return Window
Before returning any item, please contact us so we can provide detailed return instructions.
Damaged or Incorrect Orders
If your package arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
To speed up the process, include:
- Your Order Number
- Photos of the product
- Photos of the packaging
- A brief explanation of the issue
Our support team will work quickly to find the best possible solution.
Wholesale & Partnership Inquiries
MorningPour welcomes opportunities to collaborate with retailers, distributors, influencers, content creators, and business partners.
For wholesale pricing, partnership proposals, or media inquiries, please contact us by email using the subject line:
Business Partnership Inquiry
Our team will review your request and respond as soon as possible.
Privacy & Communication
Your privacy is important to us.
All customer communications are handled securely and confidentially in accordance with our Privacy Policy and applicable data protection laws.
We never sell or share your personal information with unauthorized third parties.
Our Commitment
At MorningPour, every customer matters.
Whether you're purchasing your very first glass tumbler or returning for another favorite, we are committed to delivering:
- Premium-quality products
- Honest communication
- Secure shopping
- Reliable shipping
- Friendly customer support
- Hassle-free returns
- Long-term customer satisfaction
We appreciate the trust you place in our brand and are honored to be part of your everyday moments.
Thank you for choosing MorningPour.
We look forward to serving you—one beautiful sip at a time.