Shipping policy

At MorningPour we are committed to delivering your favorite glass drinkware safely and efficiently. We proudly offer Free Worldwide Shipping on every order, with no minimum purchase required. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Free Worldwide Shipping

We are pleased to provide FREE shipping to customers worldwide.

No promotional code is required, and there are no hidden shipping fees. The shipping cost is automatically applied at checkout.

2. Processing Time

All orders are processed after payment has been successfully confirmed.

Order Processing Time

  • 1–2 Business Days

Orders are processed Monday through Friday, excluding weekends and public holidays.

During busy shopping periods or promotional events, processing times may be slightly extended.

3. Estimated Delivery Time

Once your order has been shipped, the estimated delivery time is:

7–10 Business Days

Delivery times are estimates and may vary depending on:

  • Destination country
  • Customs clearance
  • Weather conditions
  • Public holidays
  • Local delivery services

4. Shipping Confirmation

After your order has been dispatched, you will receive a shipping confirmation email that includes:

  • Order confirmation
  • Shipment notification
  • Tracking information (when available)

Please allow up to 48 hours for tracking information to update after shipment.

5. Shipping Destinations

MorningPour proudly ships to customers around the world.

If shipping restrictions apply to your region, you will be notified during checkout or contacted by our customer support team.

6. Customs, Duties & Taxes

International shipments may be subject to customs inspections or import regulations determined by the destination country.

Customers are responsible for any customs duties, taxes, or import fees imposed by local authorities unless otherwise required by applicable law.

MorningPour has no control over customs processing times or local import procedures.

7. Shipping Delays

Although we work with trusted logistics partners, unexpected delays can occasionally occur due to:

  • Severe weather
  • Customs inspections
  • Transportation disruptions
  • High shipping volume
  • National holidays
  • Carrier delays
  • Force majeure events

We appreciate your patience and understanding if delays occur beyond our control.

8. Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information at checkout.

Please carefully verify:

  • Recipient name
  • Street address
  • Apartment or unit number
  • Postal code
  • City
  • Country
  • Phone number

MorningPour cannot be held responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

9. Address Changes

If you need to update your shipping address, please contact us as soon as possible.

Address changes can only be made before the order enters the shipping process.

Once an order has been shipped, we are unable to modify the delivery address.

10. Lost or Delayed Packages

If your order appears delayed beyond the estimated delivery timeframe, please contact our customer support team.

We will gladly assist by:

  • Reviewing shipment status
  • Contacting the shipping carrier when appropriate
  • Helping locate your package
  • Providing additional delivery updates whenever possible

11. Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery.

To help us resolve the issue promptly, please provide:

  • Your order number
  • Photos of the damaged package
  • Photos of the damaged product
  • A brief description of the issue

Our support team will work with you to find an appropriate solution.

12. Multiple Shipments

For logistical reasons, items from the same order may occasionally be shipped separately.

If this happens, you will receive separate shipping confirmations and tracking information for each shipment when available.

13. Delivery Responsibility

A shipment is considered successfully delivered once it has been marked as delivered by the shipping carrier to the address provided during checkout.

If you believe your package has been delivered incorrectly, please contact us promptly so we can assist in investigating the issue.

14. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

MorningPour

1954 Ch. Dumfries
Mont-Royal, QC H3P 2R9
Canada

Email: support@MorningPour.store

Phone: (519) 555-0151

Our customer support team is always happy to help with any shipping-related inquiries.